That, plus the fact that Parallels RAS provides precise information about any logon issue/error can save IT and users much-needed time. We suggest you try Parallels® Remote Application Server (RAS), a virtual application and desktop delivery solution with a simplified architecture that makes it easy to pinpoint the root cause of any issue. Avoid Citrix Remote Desktop by Switching to an Alternative – Parallels RAS As such, ensure that you’ve backed up your Registry before editing it. Citrix can’t guarantee that issues arising from unstable OS will be solved.
Note: You should be cautious when deleting the Registry key since the Registry Editor has its risks. Next, exit the Citrix Receiver and relaunch it. If your domain account lacks elevated permissions, back up your Registry and delete the Citrix Registry key.
To resolve this issue, ensure your account has full administrative permissions on the client machine (HKEY_USERS\USER_SID\SOFTWARE\Citrix). And when you relaunch Citrix Receiver with administrative permissions, and then login as a regular user, Citrix Receiver launches just fine. When you log in as a normal user to Citrix Receiver without elevated permissions, you may see the list of apps and desktops however, you cannot launch them. NetScaler Gateway will need either one of these ports to be open for it to communicate with XenApp/XenDesktop servers. Two ports you can check when a Citrix remote desktop is not launching are port 1494 (when Session reliability is OFF) or port 2598 (when Session reliability is ON). The Citrix infrastructure involves several ports, so you need to be sure they are opened in your firewall(s). Unopened Ports as a Cause of Citrix Remote Desktop no Launching
It provides Software Deployment, Patch Management, Asset Management, Remote Control, Configurations, System Tools, Active Directory and User Logon Reports. Because of this, you need to make sure the right digital certificate is installed there. Desktop Central is a Windows Desktop Management Software for managing desktops in LAN and across WAN from a central location. This would require the presence of an SSL certificate on NetScaler. When a user attempts to launch a desktop from Citrix Receiver, one of the several steps involved is a Secure Sockets Layer (SSL) handshake between Receiver and NetScaler Gateway. This mismatch issue can be avoided right from the start by making sure the STA servers you enter in the NetScaler Gateway wizard are also entered into StoreFront (or Web Interface, if that’s what you’re using). While you’re inspecting STA URLs, you might as well check whether the STA server paths specified in NetScaler Gateway match what is specified in StoreFront. Mismatching STA Servers in NetScaler Gateway Virtual Server and Storefront When your Citrix remote desktop is not launching, one of the first things you’ll want to check is whether your NetScaler Gateway has, in fact, an STA specified in NetScaler Gateway > Virtual Servers > Published Applications. Unspecified Secure Ticket Authority (STA) Here are five of the most common, and a look at Parallels RAS as an alternative. I know quite a few EUC, DC, HCI and Cloud technologies.Is your Citrix remote desktop not launching? Something as seemingly uncomplicated as a Citrix remote desktop not launching can be due to a number of causes. I write to empower, encourage and inspire. I am Citrix Technology Advocate (CTA 20 class). My name is Nishith Gupta and I work as an Infrastructure Architect in Cognizant.